Privacy Policy – Smart Works
Last Updated: January 2026
At Smart Works, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit https://siliguricctvinstallation.in/ or use our CCTV sales, installation, and support services.
By using our website or contacting us for our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with our website or contact us:
Personal Information
- Full Name
- Phone Number
- Email Address
- Installation or Service Address
- Any information you voluntarily provide through contact forms, WhatsApp, phone calls, or email.
Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Visit
- Referral Source
This information helps us improve our website and services.
2. How We Use Your Information
Your information may be used to:
- Respond to your inquiries.
- Provide CCTV installation and technical support.
- Prepare quotations and service estimates.
- Schedule installation appointments.
- Process warranty and after-sales service requests.
- Send service updates and maintenance reminders.
- Improve our website, products, and customer experience.
- Comply with applicable legal obligations.
We do not sell or rent your personal information to third parties.
3. Sharing of Information
We may share limited information only when necessary, including:
- Product warranty registration with manufacturers.
- Delivery or logistics partners.
- Payment processing (where applicable).
- Government authorities when required by law.
We never share your personal information for third-party marketing purposes.
4. Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may be used for:
- Website functionality
- Traffic analysis
- Performance monitoring
- User preferences
We may also use analytics tools such as Google Analytics to understand website usage and improve our services.
You can disable cookies through your browser settings if you prefer.
5. Data Security
Smart Works takes appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.
6. Third-Party Websites
Our website may contain links to third-party websites, including manufacturer websites and other external resources.
We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing personal information.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Withdraw consent where applicable.
- Request information about how your data is used.
To exercise these rights, please contact us using the details below.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services.
- Meet legal or accounting requirements.
- Resolve disputes.
- Maintain warranty or service records.
9. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us.
Smart Works
📍 Address:
Gat No 3, Smart Works, Iskcon Rd, Ashraf Nagar, Haidar Para, Siliguri, West Bengal 734001
📞 Phone:
+91 88788 65465
📧 Email:
support@siliguricctvinstallation.in
🌐 Website:
https://siliguricctvinstallation.in/