⚖️ Terms & Conditions – Smart Works
Welcome to Smart Works. By accessing our website siliguricctvinstallation.in or utilizing our professional security services, you agree to the following terms and conditions. Please read them carefully to understand our service commitment.
1. Scope of Services
Smart Works provides CCTV installation, system maintenance, and security technical support within Siliguri and neighboring regions. Specific service details, pricing, and project timelines are subject to change based on unique customer requirements and site surveys.
2. Booking & Payments
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Appointments: Service visits must be scheduled in advance through our official contact channels.
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Pricing: Payments are due as per the specific plan or quotation agreed upon before the start of work.
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Price Adjustments: Smart Works reserves the right to modify service charges without prior notice to reflect market costs.
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Additional Work: Any work requested outside the original scope of the agreed quotation will be billed separately.
3. Warranty & Maintenance
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Hardware: Product warranties (cameras, DVRs, NVRs, etc.) are provided solely by the respective manufacturers.
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Workmanship: Smart Works provides a limited warranty covering installation-related issues only.
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Exclusions: Our warranty does not cover damages resulting from misuse, water ingress, fire, physical impact, lightning, or power fluctuations/surges.
4. Customer Responsibilities
To ensure a successful installation, customers are responsible for:
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Providing safe and clear access to the installation site.
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Ensuring a stable and adequate power supply for the equipment.
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Obtaining any necessary permissions or NOCs (No Objection Certificates) from building owners or societies.
5. Limitation of Liability
While we strive for 100% system reliability, Smart Works is not held liable for:
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Loss of data or footage recorded by the CCTV system.
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Misuse of footage by third parties.
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Any direct or indirect damages, theft, or incidents resulting from hardware malfunction or power failure.
6. Use of Website
Users agree not to misuse, hack, copy, modify, or disrupt the content or services provided on siliguricctvinstallation.in. All content is the property of Smart Works.
7. Changes to Terms
Smart Works reserves the right to update these Terms & Conditions at any time. Continued use of our website or services following an update constitutes your acceptance of the new terms.